privacy policy additional resources
MediaFLO USA, Inc. ("MediaFLO") is firmly committed to protecting your privacy. The following policy discloses our information collection, use and disclosure practices for this website - - and in association with all products and services offered on this site (the "Site"). This Privacy Policy does not apply to the use of the MediaFLO Service available through wireless carriers, and you should review the privacy policies of such carriers to understand how they collect and use information. To contact MediaFLO about privacy issues, to report a violation of our Privacy Policy, or to bring any other privacy-related issue to our attention, please e-mail us at

The Information We Collect
We use online forms to fulfill your requests for information about our products and services. The forms prompt you to voluntarily provide your contact information (which may include your name, email address, phone number, fax number, company name, occupation).

In addition, the Site uses standard server log files and "cookies." You can configure your browser to accept, reject or notify you when a cookie is set by the Site.

When you visit the Site, we collect, analyze and aggregate information about your computer indicating, among other things, the type of browser and operating system it uses, which Web pages on the Site have been visited, the paths and order in which they were visited and the hyperlinks that were "clicked," and language setting on your computer's browser. To collect such information, our servers log information such as Internet protocol (IP) addresses, the type of browser your computer uses, the name of your Internet service provider (ISP), the Web pages you visit, date/time stamp associated with such visit and the number of clicks to various Web pages. We collect this information to analyze trends, administer the functionality of the Site, and track Site usage.

MediaFLO may also ask you to voluntarily provide, through a survey or otherwise, other information about yourself, such as demographic information (e.g., your company name and industry) or information about your particular interests.

How We Use Personal and Non-Personal (Anonymous) Information
MediaFLO uses the information collected from your use of the Site for the following purposes:
  • To fulfill your requests for information about our products and services;
  • To help diagnose problems with our server and to administer the Site;
  • To compile aggregated statistics about the number of visitors to our Site and other "Site behavior" information;
  • To contact you about our services and promotional offers, including email alerts, newsletters, and traditional mailings (such as media kits);
  • To track the use of our products and services;
  • To communicate changes to our Site and policies; and
  • To improve our products and services.
MediaFLO cannot and does not assume any responsibility for any actions by or omissions of third parties, including those related to how they use your personal information. Nevertheless, if you encounter any third party who claims to be associated with MediaFLO and who you feel is improperly using your personal information, please contact

Sharing of Information
We may share your personally identifiable information (such as name, mailing address, telephone number) with our affiliates, or with third party companies acting on our behalf (such as our email newsletter vendor). You may choose at any time not to receive promotional materials from MediaFLO and/or its affiliates (see Opt-Out section below). Please note that even if you opt-out of receiving promotional materials from MediaFLO and/or its affiliates, we may still share your personally identifiable information with our third party vendors so they can assist us in managing our customer list.

We also reserve the right to release information about you if we believe you have violated our Terms of Use or other published policies, to report any suspected illegal activity (even without a subpoena, warrant or other court order) and in response to court or governmental orders, civil or administrative subpoenas, warrants, discovery requests and as otherwise required by law. We cooperate with law enforcement agencies in identifying individuals who may be using our servers or services for illegal activities.

Your personally identifiable information may be transferred to a third party in the event that MediaFLO goes through a business transition, such as a merger, acquisition by another company, or sale of a portion of its assets.

Communications from Us
From time to time, we may send you newsletters by email or postal mail, special offers or other promotional information about our products and services. If you do not wish to receive these types of communications, you can opt-out at any time. Please see the "Opt-Out" section below for instructions on how to opt-out.

Even if you register on the Site and provide your personal information, you may opt out of receiving promotional materials sent by email or direct mail, by contacting us by sending an Unsubscribe request to You can also opt-out of receiving postal mail by sending an email to or writing to MediaFLO USA, Inc., 5775 Morehouse Dr., San Diego, CA 92121, Attn: : Web Marketing Admin. Please specify whether you wish to opt-out of receiving all promotional materials from MediaFLO, or if you just wish to opt-out of receiving certain types of communications, such as direct mail sent to your home. For both email and direct mail, you will be unsubscribed within ten (10) business days of our receipt of your request.

Sweepstakes and Promotions
MediaFLO may sponsor promotions or sweepstakes, or third parties may sponsor promotions or sweepstakes in conjunction with MediaFLO. In such cases, either MediaFLO or the third party may include a notice about the information we collect from you in the official rules and/or registration area for the promotion or sweepstakes. That privacy notice, to the extent it conflicts with this Privacy Policy, will govern that particular promotion or sweepstakes.

Security of Your Information
This Site uses standard industry security measures intended to protect the loss, misuse, and alteration of the information under MediaFLO's control. MediaFLO has taken steps to securely store personal information submitted to us via the Site and stored in our databases. Please note, however, that no security measures are foolproof, and there have been instances where unauthorized individuals have gained access to other company's servers.

Links to Third Party Sites
Our Site may contain links to other Web sites, including co-branded or other affiliated sites, which may or may not be owned or operated by MediaFLO. We are not responsible for the privacy practices or the content of such Web sites. We strongly encourage you to become familiar with the privacy practices of those sites.

Children's Privacy
We do not knowingly collect personally-identifiable information from children under the age of thirteen (13) and we request that individuals under the age of thirteen not submit any personal information on the Site.

MediaFLO does not have control over individuals who visit our Site. You should be aware that, when you disclose personally identifiable information in a bulletin board, chat room, guest book or other forum, the information may be accessed by unauthorized individuals or entities. Such individuals or entities may send you unsolicited email or otherwise try to contact you. If you encounter any Site user who is improperly using information about you or others, please report such abuse to:

Correcting and Updating Personal Information
You can correct or update your personally identifiable information at any time by emailing us at, contacting us by telephone or postal mail (see Contact Information below) or by clicking on the "Update Profile" link at the bottom of all our email newsletters and promotional email communications.

Changes to this Policy
Please note that MediaFLO's privacy practices may change from time to time. Although we may contact you to inform you of material changes to this Privacy Policy that would affect the personally identifiable information we have collected from you, your visit to this Site constitutes acceptance to the current version of our Terms of Use and this Privacy Policy as posted on the Site at that time. We strongly recommend that you re-visit this Privacy Policy periodically to check for updates to this Policy.

Contact Information
If users have any questions or suggestions regarding our Privacy Policy, please contact us at:

Phone:     (800) 888-8723 toll free or (858) 651-6200 direct
Fax:     (858) 845-8300 - Attn: Website Admin
Postal Address:     MediaFLO USA, Inc.,
5775 Morehouse Dr.,
San Diego, CA 92121,
Attn: Website Admin
Web site URL: